When enquiries come in after-hours, the first business to reply usually wins. The rest loses the booking without knowing it.
Manual WhatsApp handling doesn’t just waste time , it quietly leaks revenue.
We build WhatsApp workflows that reply instantly, qualify leads, book jobs, send reminders, and chase payment , automatically.
This is not just admin. It is lost bookings, messy operations, and cold leads caused by running sales manually inside chat.
Leads don’t wait. If you reply late, they book someone else , and you’ll never even know.
Slots, reschedules, double bookings, “I thought you confirmed” , all from running bookings on memory.
Interested customers go quiet when nobody follows up. Good leads die in the gap between first message and next action.
You don’t have a lead problem. You have a response-time and workflow problem.
Instant replies, lead qualification, booking logic, reminders, and payment follow-ups , without relying on you to catch every message yourself.
You do not need more manual replying. You need a system that keeps selling when you are unavailable.
This is not a generic bot. It is a workflow built around how your business actually handles enquiries, bookings, reminders, and payment.
ServiceFlow Assistant
Online • Typically replies instantly
Hi, I need aircon servicing for my 3-bedroom flat
10:30 AM
Hi! 👋 Thanks for reaching out. For a 3-bedroom flat, we recommend our Premium Package at $180.
10:30 AM
📅 Available slots this week:
10:30 AM
This happens at 2PM. This happens at 2AM. This happens even when you're on leave.
Tell us how your business works. We map the workflow and configure it with you.
Share your services, enquiry volume, and how you currently handle enquiries.
We propose the logic for replies, qualification, booking, reminders, and invoicing.
Launch a tailored WhatsApp workflow that keeps working even when your team is busy or offline.
One system can handle the front-end conversation and the back-end admin that usually slows SMEs down.
Respond to customer enquiries faster and more consistently , without repeating the same answers manually.
Stop double bookings and messy handoffs , run on rules.
Get paid faster without awkward chasing.
It is configured around your real services, rules, and escalation points , so it behaves like part of your operation, not a bolt-on widget.
Your services, pricing, qualification rules, booking steps, reminders, and handoff logic are mapped into the workflow.
Complex, high-priority, or edge-case enquiries can be routed to your staff with the right context captured upfront.
The workflow can be refined over time based on real enquiries, so responses get tighter and conversion gets stronger.
We’ll reply within 24 hours. No spam. No pressure.
Tell us your business type and enquiry volume. We’ll recommend what to automate first and what the setup would look like.
This is a fit conversation, not a hard sell. You’ll see the workflow recommendation, scope, and starting point clearly.
Starting from
We’ll contact you by email within 24 hours.
If enquiries come in at night, on weekends, or while your team is occupied, the conversation should still keep moving.
Every late reply creates risk. Every automated reply gives you another chance to win the booking.
Delivering practical AI automation to help your business run faster and smarter.
enquiry@covantiv.com
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